Another Chapter - My time in the B2W training so far.

I started this course not having a clue of what I could possibly learn, the most important thing for me was getting back into the job market and if this was going to be the way then sure sign me up. I have had some experience working in customer services so I believed it most likely will be like a refresher training and I'll probably just learn 1 or 2 new things, there's no harm in that right ? Well how well was I surprised, my time so far on the course has taught me a lot of things that I didn't even realise I lacked knowledge in, you know when you feel you know something and then you're in a situation and boom your head goes blank, that explains it. My writing ability has seriously improved, I am mean I'm writing a blog who would have thought!. The first day was quite interesting, I met our tutor Jacqueline, and Kavita who is in charge of reviewing our assessments. They were very nice and they explained throughly everything we need to kn...