Travelling

I started this course not having a clue of what I could possibly learn,  the most important thing for me was getting back into the job market and if this was going to be the way then sure sign me up. I have had some experience working in customer services so I believed it most likely will be like a refresher training  and I'll probably just learn 1 or 2 new things, there's no harm in that right ? Well how well was I surprised, my time so far on the course has taught me a lot of things that I didn't even realise I lacked knowledge in, you know when you feel you know something and then you're in a situation and boom your head goes blank, that explains it. My writing ability has seriously improved, I am mean I'm writing a blog who would have thought!. The first day was quite interesting, I met our tutor Jacqueline, and Kavita who is in charge of reviewing our assessments. They were very nice and they explained throughly everything we need to know to get started. Our...